At Diamond Florist, we are committed to safeguarding your privacy and ensuring the security of your personal information. This Privacy Policy outlines how we collect, use, disclose, and protect your information when you visit our website or engage with our services. By accessing our website or providing us with your personal information, you consent to the practices described in this policy.

  1. Information We Collect

1.1 Personal Information: We may collect personal information such as your name, email address, phone number, and shipping address when you place an order or sign up for our newsletter. This information is necessary for order processing, delivery, and customer support.

1.2 Payment Information: We may collect and store payment details such as credit card information when you make a purchase on our website. However, please note that we do not store complete payment information, and all transactions are securely processed through trusted third-party payment gateways.

1.3 Log Data: When you visit our website, our servers automatically record certain information, known as log data. This includes your IP address, browser type, referring/exit pages, and other information that helps us analyze user behavior and improve our services.

  1. Use of Information

2.1 Order Processing: We use the personal information you provide to process and fulfill your orders, including shipping and delivery.

2.2 Communication: We may use your contact information to communicate with you regarding your orders, inquiries, or to provide updates about our products, promotions, and offers. You can opt-out of receiving such communications at any time.

2.3 Improving Services: We analyze user data to enhance our website, products, and services. This includes understanding user preferences, tailoring content, and improving the overall user experience.

2.4 Legal Compliance: We may disclose personal information if required by law or in response to a valid legal request.

  1. Data Security

We take appropriate measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. These measures include implementing physical, electronic, and managerial procedures to safeguard and secure the information we collect.

  1. Third-Party Disclosure

We do not sell, trade, or transfer your personal information to third parties unless necessary to fulfill your orders, provide services, or as required by law. We may share your information with trusted third-party service providers who assist us in operating our business, as long as they agree to keep your information confidential.

  1. Cookies

Our website may use cookies and similar technologies to enhance your browsing experience and gather information about how you use our site. You can manage your cookie preferences through your browser settings.

  1. External Links

Our website may contain links to external sites that are not operated by us. We are not responsible for the content or privacy practices of these third-party websites. We encourage you to review their privacy policies before providing any personal information.

  1. Updates to this Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. The revised policy will be posted on our website with an updated date.

  1. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or the handling of your personal information, please contact us using the information provided on our website.